It's a very happy fish and eats frozen food well. However customer service was pretty dismissive of my concerns when I contacted them about it arriving in a pretty weak state. Obviously it bounced back well but I felt like my concerns weren't taken seriously.
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Kathy W
Excellent!
Fish arrived right on time and in fantastic condition. Would definitely order again from Reef Pro.
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Q.N.
The fish arrived in pristine condition. Very well packaged. Would buy from again in the future.
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Eric Cave
Poor checkout communication.
I had my dream fish appear on Reef Pro website. So I went for a checkout and paid premium shipping. Only to get a text that my fish will be delayed because it’s in quarantine. No partial refund offer. No other explanation except that I had to deal with it. Fish came 6 days after ordered. Fish is really great, but this survey is on service, which I think is very sub par.
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Kyle T.
Extremely Satisfied!
Thoroughly impressed with how well the fish was packaged. Excellent turn around time and customer service. The fish appears to be very healthy. Had acclimated fairly quickly. Fun one to watch! Will definitely be doing business again!! Thank you!
I purchased 2 fish & they arrived 3 days later than the scheduled date. Thanks to their amazing packaging both fish were still alive & in great condition. Water temperature was within normal range & bags still had plenty of oxygen. Thank you very much for going above & beyond with your shipping.
