It eliminates the stress, time and reduces hassle when adding new specimens to your aquarium.
Our Philosophy and Conditioning Process:
Our conditioning practice has been developed over many years and has proven highly effective in providing the healthiest aquatic livestock in the industry. Reef Pro sources, conditions, and ships specimens, ensuring the utmost health of each animal from start to finish.
Reef Pro only sources fish direct from the source. Rather than specimens going from holding tank to holding tank, our livestock goes from the diver directly to our facility, where they are acclimated and conditioned. By the time you receive your fish from us, that fish has only been exposed to one system. This minimizes stress and greatly increases the long-term survivability of our aquatic animals.
When incoming livestock arrives in our facility, PH, salinity, and temperature are matched to the incoming water to relieve possible stress during the acclimation process.
At our facility, we use only Red Sea® synthetic saltwater in our systems as well as for shipping to negate any possible introduction of pathogens.
We medicate our systems with chelated copper sulfate. Each specimen will stay under copper for a MINIMUM of 7 days.
For those copper-sensitive species, we house them in a non medicated system and observe them for an extended period of time
During the 7-day conditioning process, each specimen is fed prepared foods infused with medications such as Metronitozole, Kanamycin, Praziquantel.
Once the fish have completed the conditioning process, they are now available to be shipped. Upon completion of conditioning, all fish are examined, ensure they eating readily available prepared foods, and are conditioned for aquarium life.
Note: Even-though we perform a strict protocol, some species require more time to adjust to captivity therefore we cannot guarantee the livestock will eat.
Each specimen is shipped in freshly mixed Red Sea® saltwater, matched to our systems water parameters to reduce any possible stress. Our fish are packed with an ammonia binder as well as 100% pure oxygen.
Even Though we run a conditioning protocol we strongly encourage all hobbyist to quarantine all new arrivals to ensure no parasites or protozoans enter the aquarium.
WE DO NOT SELL FULLY QUARANTINED FISH
Reef Pro Store is not liable for any losses or damage caused by livestock purchased from us.
At the time of shipping if the particular specimen is unavailable or does not meet our quality standards your item with be substituted for a specimen either one size higher or lower without notice.
WYSIWYG FISH ARE MEASURED AS AN ESTIMATE TO THE BEST OF OUR ABILITY WITHOUT PUTTING THE FISH THROUGH ANY STRESS.
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Reef Pro had a great price on Goldflake Angels and thought it was too good to be true. I reached out and was contacted rather quickly. I was assured they were eating and even got a video of the fish eating. Fish arrived in great condition. Packing was excellent! Fish was acclimated and eating within 90 mins of being delivered.
Reef Pro is a pleasure to buy from. When I placed my order, they called me and informed me they had to wait for more anthias to come in or could ship what they had. I opted to wait, then a cold front hit and weather delayed shipping but they stayed in contact to keep me updated. All fish arrived in less than 24 hrs in healthy condition. It’s nice to have a company take the time to keep customers updated and that cares about the animals well being too. Thanks Reef Pro!