Definitely a cut above the rest. The bag of water had no waste when I got my fish. I highly recommend them! I definitely will be shopping with them in the future!
S
Siphanh
Fish arrived in great condition.
Packaging was very professional!!
Highly recommend ReefPro!
M
Michael Goldman
Blue Star Leopard Wrasse
Fish arrived on time carefully packaged Detailed acclimation instructions included and were followed great size and in good health calm and were eating after being placed in tank
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I called mid afternoon after ordering early that morning asking about tracking info. The person who answered checked and said somehow when he pulled the orders mine hadnt come up but that he would make sure it went out that day. I’m not sure if it’s regular practice for yall, but the ups tracking said customer dropped off at UPS, I’m assuming they usually pick up your orders. Either way, yall made it happen for me, a Friday delivery wasn’t going to work, it had to be Thursday. Thank you for the great customer service, fish arrived fine and looks great so far.
Package was leaking and a lot of water had damaged the package. The fish is fine but the bags were leaking and everything was drenched. Not sure if this is just an individual incident but I certainly dont feel like this shipping protection helped.
